Contact Centers

Echo Technologies has been supporting and migrating call centers across America for over ten years. Our Hosted Voice platform is the ideal call management tool at busy call centers and contact centers of any size. With our Hosted Voice Business and Multi-Tenant Voice Products, Contact Center PBX enables you to increase efficiency in the workplace and transform the way you conduct business.

Our Contact Center Hosted Voice Product binds together all of your Contact Center PBX communications in a simple interface. The Supervisor Edition enables real-time monitoring of Agents and Queues, tracking agents’ performance, and generating comprehensive statistics reports. At the same time, the Agent Edition provides agents with the right tools to maximize productivity.